Telecom

Our Kiosk

Telecom

Telecommunications and self-service could go hand-in-hand based on the sheer number of active and potential users of mobile phone in the current day and age. Catering each and every user for various services with personalised attention by an executive is extremely time consuming and expensive for the telecom companies. On the other hand, self-service technology can easy manage a large number of crowd with utmost customer satisfaction.

Apart from being placed at the customer service store of the telecom company, the kiosks could also be place at various public places like public transport stations, malls, corporate parks, etc. for quick and easy access to users.

Common functions

  • Biometric based ID verification
  • Queue Management with Token issuance
  • Sim card dispensing
  • Document Scanning
  • Signature pad for Digital Sign.
  • Bill payment
  • Recharges for top-ups and other VAS
  • Information Kiosk
  • Surveys, Suggestions, and Incognito reporting of complaints

Common use cases

  • Provide 24/7 customer Access
  • Reduce Staffing Demands
  • Encourage Eco-Friendly Alternative to Paperwork
  • Enforce Documentation Accuracy
  • Audit and Track User Activity
  • Increase Customer Engagement and Satisfaction