• Home
  • /
  • Hospitality

Hospitality

Our Kiosk

Hospitality

Success in the hospitality industry is only associated with complete customer satisfaction. Thus, the hospitality industry always have to be equipped with the latest technology to cater to the ever increasing needs of the customers. Self-service kiosks, thus, can be helpful in easing out some of the challenges of the hospitality industry. It provides complete freedom and flexibility to the customers.

Self-service Kiosks allow the customers to take control and make their own choices. With this, customer satisfaction is absolutely assured. When a customer has a problem that requires human resolution, staff can focus completely on the problem at hand because of the reduced pressure on their time.

hospitality

Common functions

  • Biometric based ID verification
  • Self-Check in and Check-out
  • Room key card dispensing
  • ID card Scanner
  • Signature pad for Digital Sign.
  • Digital payment as well as cash modules
  • Information Kiosk
  • Surveys, Suggestions, and Incognito reporting of complaints

Common use cases

  • Provide 24/7 customer Access
  • Ensure data security and privacy for the customer.
  • Reduce wait time of tedious tasks, like checking in and out
  • Reduce Staffing Demands and increase staff attention to enhancing customer experience elsewhere
  • Provide more opportunities for upsell
  • Enforce Documentation Accuracy
  • Audit and Track User Activity
  • Increase Customer Engagement and Satisfaction